Purpose
The document describes the procedure for sending and considering requests from personal data subjects to RESTART LLC and is intended for publication on the website and implementation of the form `/legal/dsar`.
Operator information
| Field | Meaning |
|---|---|
| Legal name | LIMITED LIABILITY COMPANY "RESTART" |
| Abbreviated name | LLC "RESTART" |
| OGRN | 5157746164703 |
| INN | 9705056320 |
| KPP | 770501001 |
| Legal address | 115054, Moscow, vn.ter.g. municipal district Zamoskvorechye, st. Bolshaya Pionerskaya, 40, building 1, premises. 1H |
| Registration date | 16.12.2015 |
| General manager | Igonkin Alexey Georgievich |
| Authorized capital | 1,000,000 rub. |
| Main OKVED | 62.01 – Computer software development |
| info@restart.re | |
| Telephone | |
| Website | https://restart.re/ |
| Source of information | Extract from the Unified State Register of Legal Entities dated May 16, 2026 No. YuE9965-26-89588541 |
What requests can be sent?
| Type of appeal | Description |
|---|---|
| Data access | Obtain information about what personal data is processed |
| Data clarification | Correct incomplete, outdated or inaccurate data |
| Blocking | Limit data processing for the period of verification |
| Removal | Request data destruction if there are grounds |
| Withdrawal of consent | Revoke previously given consent |
| Objection | Object to processing, if applicable |
| Export | Receive a copy of the data in a structured form, if technically applicable |
| Automated solution | Obtain information about the procedure for automated resolution, if such mechanisms are used |
Channels for submitting appeals
- form on the website: `/legal/dsar`;
- e-mail: info@restart.re;
- postal address: 115054, Moscow, vn.ter.g. municipal district Zamoskvorechye, st. Bolshaya Pionerskaya, 40, building 1, premises. 1H.
What to include in your application
To RESTART LLC from: [full name] e-mail: [email address] telephone: [if desired] type of request: [access / clarification / deletion / withdrawal of consent / other] description of request: [text] date: [date]It is advisable to indicate the e-mail or telephone number used on the site, the date and form of application, application number or consent ID, if known.
Identity Verification
The operator has the right to request additional information if without it it is impossible to confirm that the request was sent by the PD subject himself or his representative. If the appeal is submitted by a representative, you must confirm your authority.
Review results
The operator may provide information, clarify data, block processing, delete or destroy data, terminate processing based on withdrawal of consent, refuse if there are legal grounds, or request additional information.
Backend requirements
endpoint: POST /api/dsar fields: - request_type - full_name - email - phone_optional - message - related_form_optional - consent_id_optional - attachments_optional security: - captcha_or_bot_protection - rate_limit - csrf - encryption_at_rest - audit_log - notification_to_dpoDSAR audit-log
| Field | Description |
|---|---|
| `dsar_id` | Unique case ID |
| `request_type` | Type of appeal |
| `status` | new / verification / processing / closed / rejected |
| `created_at` | Date of receipt |
| `due_at` | Deadline |
| `response_sent_at` | Date of response |
| `response_channel` | E-mail / mail / personal account |
| `audit_hash` | Record checksum |
Incidents and complaints
If the request is related to a possible violation of the rights of the PD subject, unauthorized access or leakage, it should be escalated to the person responsible for PD processing and to the incident response environment.
Contacts
E-mail: info@restart.re Telephone: Postal address: 115054, Moscow, vn.ter.g. municipal district Zamoskvorechye, st. Bolshaya Pionerskaya, 40, building 1, premises. 1H
Regulatory framework and sources
The document has been prepared taking into account:
- Federal Law of July 27, 2006 No. Federal Law No. 152-FZ “On Personal Data”;
- Art. 18.1 Federal Law No. 152-FZ - publication of the Policy for the processing of personal data and information about the implemented requirements for the protection of personal data;
- Art. 22 Federal Law No. 152-FZ - notification of Roskomnadzor on the processing of personal data;
- Art. 21 Federal Law No. 152-FZ - notification of Roskomnadzor about an incident with PD within 24/72 hours;
- Order of the Ministry of Digital Development of Russia dated 06/02/2025 No. 511 on additional requirements for the official website of a Russian IT organization;
- current extract from the Unified State Register of Legal Entities of LLC "RESTART" dated May 16, 2026 No. YuE9965-26-89588541;
- internal model for regular site checking, consent-log, checking for absence of cookies and trackers, DSAR and AI Governance.
The document must be kept up to date and verified with the actual processes for processing personal data, the services used, hosting, CRM, analytics, mail and AI tools.
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Describe the task, current systems, constraints, and expected results. We will offer a practical first step: diagnostics, pilot, audit, roadmap or project team.
